Adsazon
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Adsazon
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Answers about AI, data privacy, Amazon Ads access, billing, and support. If your question is not covered, email support directly.
Pick the area that matches your question — or scroll for the full list below.
14-day trial, billing cycles, plan changes, refunds, annual discounts.
Product caps, monthly quotas, overage handling, scaling beyond your plan.
OAuth, encryption, EU residency, data export, GDPR, account deletion.
OAuth flow, marketplace support, multi-account setup, profile selection.
4-layer architecture, confidence scores, memory, learning, accuracy.
Email response times, guided in-app onboarding, and support channels.
Everything about the 14-day trial, plans, billing, and refunds.
No charge is taken during the trial. If you save a card, the selected plan is billed automatically at the end of the trial unless you cancel first. After billing starts, cancellation stops future renewals and access continues through the paid period.
Yes. Upgrades are pro-rated and take effect immediately — you only pay the difference for the remainder of the cycle. Downgrades take effect at the next billing date.
If something breaks on our end, yes. For change-of-mind cancellations after billing, the trial is the place to evaluate. We don't offer pro-rated refunds for unused time, but you can cancel anytime to stop future charges.
There is no free tier. The 14-day trial uses Starter analysis capacity on your real account, but Amazon write-back remains disabled throughout the trial.
Product caps, monthly quotas, overage handling.
One diagnostic = one Layer 2 AI run on a product. Daily auto-scans count. Manual 're-diagnose' runs count. Layer 1 (rules) and Layer 4 (memory) lookups don't count.
We email you at 80% and 100% of cap. New products beyond cap won't be auto-tracked, but already-tracked products keep all their AI runs. One-click upgrade adds capacity instantly.
How your Amazon Ads data is handled, stored, and protected.
Your data is stored in EU-region (Frankfurt) Supabase infrastructure. AES-256 encryption at rest, TLS in transit. Your account data is isolated — never pooled or used to train shared models.
Encryption
AES-256 at rest
Region
EU (Frankfurt)
No. We use Amazon's official OAuth 2.0 flow — you log in on Amazon's domain, Amazon issues us scoped tokens, we never see your password. You can revoke our access from your Amazon Ads account at any time.
Yes. One-click export from Settings gives you all your data in CSV/JSON. Account deletion is also one-click and removes all associated data within 30 days, per GDPR.
OAuth flow, supported marketplaces, multi-account setups.
Under 90 seconds. Click "Continue with Amazon Ads," authorize on Amazon's page, get redirected back. We pull your products, campaigns, and 30-day performance history immediately. First diagnostic ready in 60-90 seconds after that.
All Amazon Ads marketplaces: US, CA, MX, BR, UK, DE, FR, IT, ES, NL, SE, PL, TR, AE, SA, IN, JP, AU. If you sell across multiple marketplaces, Adsazon tracks them all in one workspace.
Pro and Scale tiers support multi-account workspaces. Each connected account counts toward your product cap. Agencies and multi-brand sellers usually start on Pro.
How the 4-layer AI works, learns, and stays accurate.
Adsazon cannot guarantee a specific ACOS reduction. It analyzes your account evidence, explains the important signals, and recommends actions for your approval. Results depend on your products, margins, competition, campaign history, and the decisions you apply.
Reject it — that's the whole point of approval-first design. Nothing executes without your click. Layer 4 (Memory) logs your rejection and adjusts future recommendations on similar patterns. The AI learns your style.
The AI scans daily and queues recommendations whether you log in or not. You can review weekly — queue holds up to 30 days of pending items. Most users review every 2-3 days at 10-15 minutes per session.
Each recommendation comes with a 0-100% score based on the strength of supporting evidence. 90%+ confidence = strong rule + diagnostic + memory alignment. 70-89% = some uncertainty. Below 70% = AI flags for closer review.
Weekday email response times and guided in-app onboarding.
Current support is email-based for every plan. We respond within 48 hours during weekday business hours (09:00–18:00 UTC+3); weekend requests may carry over to the next business day.
The product provides guided onboarding in the application. For setup questions that are not covered there, email support and include the account or connection step where you are blocked.
If your question is not answered above, send it directly to support@adsazon.com.
14 days free. Real account. Real recommendations. Cancel anytime in trial — no charge.