Adsazon Support
We respond to your questions within 48 hours.
support@adsazon.com
We respond within 48 hours during weekdays 09:00–18:00 (UTC+3). Weekend requests may carry over to the next business day.
Common topics
How do I connect my Amazon account?
Open Settings → Integrations and start the Amazon Ads connection. After selecting a region, the Amazon consent screen will open.
[AMAZON CONNECT]
I have an issue with billing or subscription
For invoices, subscription upgrades, cancellation, or refund requests, use the subject prefix below.
[BILLING]
I cannot see my data
Sync runs automatically several times a day; for manual sync check Settings → Sync Health. If the issue persists, write to us using the subject prefix below.
[DATA SYNC]
I want to report a bug
Send a short summary of the steps you took, the expected behavior, and what actually happened. Include a screenshot if possible.
[BUG]
Adding the relevant prefix to your subject line helps us route your request faster (suggested, not required).
Support responses are provided for product assistance. Legal, privacy, data processing, and compliance commitments are governed by the relevant legal documents.